Turnaround & Shipping FAQs
When can I expect my order?
Order Type | Finishings (Printed Tags, Hem Tags, Fold & Bag) | Production Turnaround Time | Shipping Time |
---|---|---|---|
Printed Apparel | No | 10-15 Business Days | 1-5 Business Days, depending on shipping destination. Expedited shipping options are available! |
Printed Apparel | Yes | 15-20 Business Days | 1-5 Business Days, depending on shipping destination. Expedited shipping options are available! |
Standard screen printing turnaround time for production is 10-15 business days (this is for STANDARD ORDERS ONLY). *Please note – orders with any of the following specs may take longer: finishings, higher color counts, multiple print locations, process print, and speciality inks.Â
What are my shipping options?
f you’d like to expedite your order, alternate shipping options are available on a case-by-case basis. Free order pickup is available at our Orlando, FL headquarters – with this option, you will not be charged for shipping.
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*Production time excludes shipping time & is dependent on quick mock approval from the customer.
How will my order be shipped?
Your screen print order will be shipped via FedEx Ground.* Once your order is shipped, we will e-mail you a tracking number – don’t forget to check your spam folder for this one!
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*FedEx Ground is used for all orders with standard turnaround time. 2 Day, 3 Day, Overnight & other rush options may be available on a case-by-case basis as determined by your Customer Account Specialist.
How will my order be shipped?
You can login to your Customer Account for updates on your order anytime. You can also give us a call or send your Customer Account Specialist an e-mail to receive the status of your order! Once your order is shipped, you will also be e-mailed a tracking number.
How will my order be shipped?
The following items will be subject to a longer turnaround time past our standard turnaround terms:
- Printed tags
- Hang tags
- Hem tags
- Folding & bagging
- Process prints
- Delayed mock approval
Your order turnaround time will begin once we have all of the following (and not before that!)
- Screenprint-ready artwork as confirmed by your Customer Account Specialist
- Approved mock of your design(s)
- Invoice payment